Return & Refund Policy

1. Return Period

Customers can request a return within 3 days of delivery. Requests made after 3 days will not be accepted.

2. Mandatory Unboxing Video

A complete unboxing video is mandatory for all return requests. The video must clearly show the sealed package, shipping label, and product received.

3. Eligible Returns

Returns will only be accepted if:

• The product received is damaged.

• The wrong product has been delivered.

4. Non-Eligible Returns

Returns will not be accepted for:

• Change of mind.

• Personal dislike of the product.

• Color or design variations due to screen settings.

• Products damaged after delivery.

• Claims without an unboxing video.

• Requests made after 3 days of delivery.

5. Return Verification

All return requests are subject to verification. We reserve the right to approve or reject any return claim after reviewing the provided evidence.

6. Refund Process

Once the returned product is received and inspected, approved refunds will be processed within 5–7 business days.

7. Consumer Rights

This policy does not affect any rights available to customers under applicable consumer protection laws.